News + insights
Sharing our insights, news and case studies.
Our team is ready whenever you need us.
"We are very happy with the automation solution implemented. The most important improvement for my team is the day-to-day workload. It's now such a smooth operation."
Pam Hall, Finance Manager, Macpherson Kelley
What is your ROI multiple?
19 August 2022
Contemplating whether to invest in a product or service requires a decision. Some decisions come easily like deciding on which chocolate bar to indulge in this afternoon.
Keep it simple
29 June 2022
Einstein once said, "Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius — and a lot of courage — to move in the opposite direction."
Old practices limit value in a modern world
30 April 2022
Well-designed business processes including integration and mobilisation consigns past legacies to becoming relics from a bygone era and allows human capital to be utilised far more effectively.
Familiarity can be the enemy of progress!
31 March 2022
Human-interest stories are frequently published citing a person or people facing an avoidable tragedy. Stories such as Australia’s cricket legend, Shane Warne, who recently lost his life to heart disease that some would debate may have. . .
Changing conditions needs change management
23 February 2022
During organisation-wide transformation, large numbers of people need to be brought along the journey to help them understand, why the change is necessary, how the change will unfold and the direct impact the change will . . .
Harriss Wagner offers pro bono services for not-for-profit
23 December 2021
“Harriss Wagner’s involvement in driving our technology transition program has had a profound impact on the support and services that Cana is now able to offer those people in need.” Ian Dardis, Board Director
How do you know you’re winning if you don’t know the score
30 November 2021
Have you ever watched a game of football, netball, tennis or any sport without there being a scoreboard? Imagine how confusing it would be not knowing which team or player was winning and by what margin. Not only is a . . .
Business transformation projects are not for the faint hearted
29 October 2021
If you required quadruple heart surgery how many times would you accept as a minimum the number of procedures your Cardiologist had previously performed? Would it be five, ten, fifty or hundreds of times? The number will . .
Getting it right and avoiding danger on the road ahead
22 October 2021
As many will attest, purchasing a new car can be an emotional process, particularly for those who see their car as more than a commodity that ferries them from A to B. There are many considerations that typically includes its . . .
Life on earth is inconceivable without change
22 September 2021
Technology is part of our lives and continues to play a central role in creating a healthy business. Therefore, pouring hours into producing outputs manually is no longer modern and it does not fit with our need to deliver on the demands . .
3:13.67 is no longer the standard to strive for!
9 September 2021
During the recent Tokyo Olympic Games many of us were in awe of the outstanding performances of individuals and teams who in total achieved 17 new world records. Reflecting on the 2000 Sydney Olympic Games, some . . .
Supporting Redkite and childhood cancer research during Dry July
24 June 2021
The Harriss Wagner team will be going Dry during July. Please support our journey by donating what you can afford during these challenging times to Redkite, a beneficiary of the Dry July foundation. Many thanks in advance . . .
Extracting more value from your practice management system
20 May 2021
The practice management system is a necessity in a law firm’s business and continues to play a central role in helping to manage client relationships. Investing hours in the administration of client relationships rather than . . .
Testing - a quality management imperative
24 March 2021
We often learn from our clients that testing via a proven methodology has been compromised, or worse, not been undertaken at all. Testing is critical to the success of any system implementation, upgrade or update to functionality . . .
Will smart technologies replace the need for premium office space?
25 November 2020
The COVID-19 pandemic has been instrumental in teaching businesses, particularly those within knowledge-based industries, how to operate in a more agile manner. Rapid deployment of technologies to cater for the early . . .
Confidence, efficiency and productivity
23 September 2020
Confidence in your systems is greatly enhanced with cleansed data, not to mention, efficiency and productivity gains when supporting modern processes and automation.
A Long View
16 September 2020
The COVID-19 pandemic has re-calibrated our beliefs. We have learned that we can work from home with the aid of modern technologies thus improving our productivity by eliminating the daily commute. We have also learned to . . .
Business support systems
31 August 2020
Working from home due to COVID-19 has amplified the need for healthy and well-maintained business systems
Over the past two decades we have witnessed law firms evolve from their . . .
Working through an epoch: the COVID-19 pandemic
29 July 2020
Will the office of the future become the ‘meeting’ place, rather than the ‘workplace’?
Who could have predicted the challenges of working and running a business . . .
Proudly celebrating 20 years service
17 July 2020
Harriss Wagner is proud to celebrate 20 years in business and sends thanks to our valued clients and friends, who have kindly supported us in achieving this noteworthy milestone. Our journey has been a test of our endurance having . . .
The upside of customisations
29 June 2020
Sometimes the smallest of changes can provide the biggest impact.
The business needs of every organisation differ, and therefore system requirements differ. Many rightfully argue there is not one system that . . .
Introducing legal process improvements
1 June 2020
At the coalface of the digital age, combined with unprecedented times from the COVID-19 pandemic, it is clear there is a need for ‘step change’ across the legal industry to digitise or automate more. Many law firms have made invest . . .
10 tips to achieve successful data migration
30 April 2020
Implementing a new practice management system is not a simple undertaking even after the system evaluation, selection and contract negotiations are complete. With demands associated with getting the system design and . . .
Creating new perspectives in unprecedented times
25 March 2020
What’s the likelihood of creating a bright new future you can’t yet imagine? Armed with the insights of others and unprecedented times, new perspectives can emerge . . .
Our way of helping bushfire victims like Harriett
23 March 2020
Australia is recovering from a nationwide bushfire emergency. More than 12 million hectares of Australian land has been burnt. Upon witnessing these tragic events, we have been very mindful and sympathetic to all Australians . . .
Australian Open 2020
22 January 2020
Delightful and relaxing day shared with many of our clients at AO 2020 this week sighting Ash Barty flying the flag for Australia and Novak Djokovic
serving in fine form. Thank you for joining us ABL, Allens, HFW, Macquarie .. .